Payment Policy
At On Track Meals, we aim to make your shopping experience simple, secure, and hassle-free. This Payment Policy outlines the accepted payment methods, how your information is protected, and what to expect during checkout. By placing an order through our website, you agree to the terms outlined below.
Accepted Payment Methods
We offer a range of secure payment options for your convenience.
1. Credit & Debit Cards
We accept:
- Visa
- Mastercard
- American Express
All card payments are processed securely via Shopify Payments. On Track Meals does not collect or store your credit card details.
2. Express & Online Payment Options
We also accept:
- Apple Pay
- Google Pay
- Shop Pay
- UnionPay
Currency
All transactions are processed in New Zealand Dollars (NZD).
Payment Security
Your security is important to us. Our website uses SSL (Secure Socket Layer) encryption to help protect your payment and personal information during transactions.
We do not store your credit card details on our servers.
Order Processing
- Orders are processed once payment has been successfully confirmed.
- If there are any issues with your payment, our team will contact you as soon as possible.
Failed or Declined Payments
If your payment is declined or unsuccessful, please check your payment details and try again. If the issue continues, contact us for assistance at:admin@ontrackmeals.co.nz
Refunds & Returns
Where applicable, refunds will be processed back to the original payment method used at checkout.
For more information, please refer to our Returns & Refunds Policy.
Changes to This Policy
We may update or modify this Payment Policy from time to time. Any changes will take effect immediately once published on this page.
Contact Us
If you have any questions regarding payments or billing, please contact us at: admin@ontrackmeals.co.nz
